1. Introduction

100G Creative Education OÜ ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Spanish language education services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Educational background and Spanish language proficiency level
• Learning preferences and goals
• Payment and billing information
• Communication records and correspondence

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and geolocation data
• Browser type and version
• Operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our Spanish language education services
• Communicating with you about courses, schedules, and updates
• Processing payments and managing billing
• Personalizing your learning experience
• Analyzing website usage and improving user experience
• Complying with legal obligations and protecting our rights
• Marketing our services (with your consent)

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract Performance: To provide our educational services
• Legitimate Interests: To improve our services and communicate effectively
• Consent: For marketing communications and certain analytics
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With educational platform providers to facilitate your learning
• With service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request information about the personal data we hold
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing activities
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent for processing activities

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Student records: 7 years after course completion
• Marketing communications: Until you opt out
• Website analytics: 26 months
• Payment records: As required by tax and accounting laws

9. International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate or your local data protection authority.